Payment Policy

Last updated: 17 August 2026

At Rirce, we aim to make the payment process straightforward and secure. This Payment Policy explains the payment method available through our online store, how payments are processed, and what to do if you experience a payment-related issue.

1. Available Payment Method

Rirce accepts PayPal as a payment method where it is available at checkout.

When you proceed to checkout, the available payment option will be displayed before you complete your purchase.

Payment availability may depend on your location, order, account, or other circumstances determined by the payment provider.

2. Paying With PayPal

When you select PayPal during checkout, you will be directed to or connected with PayPal's payment environment to complete the transaction.

Depending on your PayPal account and the options available to you, PayPal may allow you to use an available payment method associated with your account.

You should follow the instructions provided by PayPal during the payment process.

Rirce does not ask you to provide your PayPal password directly to us.

3. Payment Authorization

An order may require successful payment authorization before it can be processed.

If PayPal cannot authorize or complete the transaction, the order may not be successfully completed.

Possible reasons for an unsuccessful payment may include:

  • Insufficient available funds

  • An issue with your PayPal account

  • Incorrect payment information

  • A security check by PayPal

  • Payment authorization being declined

  • Technical problems

  • Restrictions imposed by the payment provider

If a payment does not complete successfully, please check your PayPal account or contact PayPal if necessary.

4. Order Confirmation

After a successful checkout, Rirce may send an order confirmation to the email address you provided.

The confirmation may contain:

  • Your order number

  • Products purchased

  • Product quantities

  • Order total

  • Shipping information

  • Billing information

  • Customer contact details

Please check your confirmation carefully.

If any information appears to be incorrect, contact us as soon as possible.

5. Order Total

The total amount payable for your order will be displayed during checkout before you complete your purchase.

The amount may include applicable product prices and any charges that are required to be displayed at checkout.

Rirce aims to present pricing information clearly and accurately.

6. Currency

Prices displayed on the Rirce website may be presented in the currency selected or supported by the store.

The final transaction may be processed by PayPal according to the currency and payment conditions shown during checkout.

If your PayPal account or underlying payment method uses a different currency, PayPal or your financial institution may apply its own currency conversion process or applicable charges.

Rirce does not control currency conversion rates or fees imposed by PayPal or your financial institution.

7. Payment Security

Payment information is processed through the applicable payment provider.

Rirce does not request that customers send sensitive payment credentials by email, telephone, social media, or other informal channels.

For your security, never send your:

  • PayPal password

  • Full payment card number

  • Card security code

  • Online banking password

  • Other sensitive payment credentials

to Rirce customer service.

If someone claiming to represent Rirce requests sensitive payment credentials outside the normal checkout process, do not provide them and contact us through our official contact details.

8. Payment Problems

If you experience a problem while attempting to pay for an order, please first check whether the payment was successfully completed in your PayPal account.

If the payment was unsuccessful, you may be able to return to checkout and attempt the transaction again.

If you believe you have been charged but have not received an order confirmation, contact us.

Please provide:

  • Your name

  • Email address used during checkout

  • Order number, if available

  • Approximate transaction date and time

  • Relevant payment confirmation information

Do not send your PayPal password or complete payment credentials.

9. Duplicate Payments

If you believe you have been charged more than once for the same order, please contact us as soon as possible.

We will review the order information and payment records available to us.

Where a duplicate payment is confirmed, we will work to resolve the issue using the appropriate payment and refund process.

10. Payment and Order Verification

For security and fraud-prevention purposes, orders may be subject to reasonable verification.

This can include reviewing information such as:

  • Order details

  • Shipping information

  • Billing information

  • Transaction information

  • Account information

  • Fraud-prevention signals

If additional information is reasonably necessary to resolve a payment or security issue, we may contact you using the contact information associated with the order.

11. Suspicious or Unauthorized Transactions

If you believe that an order was placed using your PayPal account without your authorization, contact PayPal directly through its official support channels as soon as possible.

You should also contact Rirce so that we can review the relevant order information.

Email: support@rirce.com
Phone: +44 788 445 5317

12. Refunds

Eligible refunds are processed according to our Refund and Returns Policy.

Rirce generally processes eligible refunds within 10 days after the returned item has been received and reviewed.

Where possible, refunds are made using the original payment method.

For an order paid through PayPal, the refund will generally be sent through the relevant PayPal transaction.

Once Rirce has processed the refund, the time required for the funds to appear may depend on PayPal or the financial institution involved.

13. Payment Disputes

If you have a question or concern about a payment, we encourage you to contact Rirce before initiating a formal payment dispute where appropriate.

Our customer service team can review the order and explain the relevant payment, shipping, return, or refund information.

Contact:

Email: support@rirce.com
Phone: +44 788 445 5317

14. Taxes and Other Charges

Where applicable, taxes and other mandatory charges will be handled according to the requirements applicable to the transaction and displayed during checkout where required.

Customers may be responsible for charges imposed by their own financial institution or payment provider, including certain currency conversion or account-related charges.

15. Changes to Payment Methods

Rirce may change, add, or remove payment methods available through the website.

The payment methods available to you at the time of checkout will be the payment methods you can use to complete your order.

Such changes do not affect completed transactions.

16. Contact Us

If you have questions regarding payment, checkout, a transaction, or a refund, please contact Rirce.

Rirce
Westgate
Shropham
Attleborough
NR17 1EX
United Kingdom

Email: support@rirce.com
Phone: +44 788 445 5317

Customer service hours (GMT):

Monday to Friday: 09:00–17:00
Saturday and Sunday: Closed